Friday, March 29, 2024

7. RECEIVE HEALTH & SANITATION COMPLAINTS

Receiving of Health Sanitation complaints involves immediate action is carried out to sanitary nuisance or potential hazard.

Service Details

OFFICE OR DIVISION:

MUNICIPAL HEALTH OFFICE

CLASSIFICATION:

SIMPLE

TYPE OF TRANSACTION:

G2C - Government to Citizen

WHO MAY AVAIL:

ALL

CHECKLIST OF REQUIREMENTS:

WHERE TO SECURE

1. Complaint Form

Rural Health Unit

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1 . Present Complaint Form

1.1. Receive and review the complaint.

None

10 Minutes

Nurse I, Sanitary Inspector I

2 . Wait for the investigation

2.1. Investigate complaint and document.

None

48 Hours

Municipal Health Officer, Rural Health Physician, Nurse I, Nurse II, Sanitation Inspector

3 . Receive investigation Report

3.1. Provide Investigation report

None

10 Minutes

Municipal Health Officer, Rural Health Physician, Nurse I, Nurse II, Sanitation Inspector

3.2. Provide Immediate and corrective actions.

None

48 Hours

Municipal Health Officer, Rural Health Physician, Nurse I, Nurse II, Sanitation Inspector

TOTAL

NONE

96 HOURS AND 20 MINUTES