Saturday, March 02, 2024

2. IT EQUIPMENT/DEVICES PART REPLACEMENT

All IT Equipment and Devices shall only be controlled and repaired by the Management Information Systems Office (MISO) for a standardized monitoring

Service Details

OFFICE OR DIVISION:

MANAGEMENT INFORMATION SYSTEM OFFICE

CLASSIFICATION:

SIMPLE

TYPE OF TRANSACTION:

G2G - Government to Government

WHO MAY AVAIL:

All LGU Employees with government issued IT equipment/devices

CHECKLIST OF REQUIREMENTS:

WHERE TO SECURE

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1 . Hand over the New part to the IT personnel

1.1. Replace the damaged part with the new one

None

15 minutes

Admin Aide VI

2 . Sign and receive service report form

2.1. Prepare and sign service report form indicating necessary action to resolved the hardware/software failure Release service report form

None

10 minutes

Admin Aide VI

TOTAL

NONE

25 minutes